Privacy Policy

At Global Metals & Alloys, we are committed to safeguarding your privacy. While we do collect some information from our customers and website visitors, it is only to improve your experience when browsing and purchasing with us. Our primary focus is on selling metal, not collecting data.

Here’s an overview of what we collect and how we use it:

Information You Provide:

By submitting your information, you agree to receive communications by text message or email about your inquiry. You may opt-out by replying STOP or replying HELP for more information. Message frequency varies. Message and data rates may apply. You may review our Privacy Policy below to learn how your data is used.

A Recap of the SMS Terms and Conditions

1. You agree to the following terms and conditions. These terms govern your use of our SMS services and outline how we handle your personal data.

2. Opt-In: By providing your phone number and opting in to receive SMS messages, you consent to receive text messages from us regarding our services, updates, and promotions.

3. Purpose of SMS Messages: We send SMS messages to provide you with important information, updates about your orders, our services, special promotions, and other relevant content to enhance your experience with us.

4. Data Collection: We collect data from sources such as:

Customer service interactions

5. Use of Data: Your data will be used solely for sending you SMS messages related to our services. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Message Frequency: Message frequency may vary. You may receive multiple messages per month based on your preferences and interactions with our services.

7. Opt-Out: You can opt out of receiving SMS messages at any time by replying with "STOP" to any of our messages. You can also contact us directly to request removal from our SMS list.

8. Help: If you need assistance or have any questions regarding our SMS services, reply with "HELP" to any of our messages or contact us at [Your Contact Information].

9. Message and Data Rates: Message and data rates may apply. Check with your mobile carrier for details on your plan and fees.

10. Contact Information: For any questions or concerns, please contact us at:

(833) 5-METALS

When you fill out our information form, request a quote, place an order, apply for credit, or contact us, you provide information that helps us serve you better.

Here's how we use it:

To process your order or credit request, we need your name, email, address, and other necessary details.
When you apply for a credit account, we use your information to pre-fill your billing details and assess your credit worthiness.
We collaborate with trusted partners, like our IT support team, to ensure everything works smoothly for you.
Occasionally, we may contact you with updates about your orders, new products, services, or special offers. If you prefer not to receive these communications, you can easily opt-out by asking your salesperson to unsubscribe you from email updates. For text messages, simply reply STOP to opt-out, or reply HELP for more information.

Information We Gather Through Cookies:

Cookies are small files that help us understand how visitors use our site. While you can disable cookies, they help us provide a more personalized experience if you're logged into your account. Here's how we use them:

We track site traffic to better understand user needs and develop relevant content to make your experience easier. Cookies also enable us to provide tailored product and service recommendations.
We analyze how visitors find our site to understand which sources are driving traffic.
We collect aggregated usage data to guide our advertising efforts, such as identifying platforms like LinkedIn that are popular with our visitors. If you don’t want us to gather this data, you can disable cookies.

Do We Sell Your Information?
No, we do not sell your information.

Is Your Data Secure?
Yes, your data is protected. We use Secure Sockets Layer (SSL) encryption, the industry standard for secure data transmission, to safeguard your information before it's sent to us. We also take extra steps to prevent unauthorized access by implementing physical, electronic, and managerial safeguards.

Do We Share Your Information?
We do not share your information except as outlined in this Privacy Policy. If sharing is necessary for business or legal purposes, we ensure it is done securely. This may include sharing with trusted partners or service providers, or as required by law.

Will This Policy Change?
Our commitment to your privacy will always remain the same. However, we may update this policy periodically. The most current version will always be available on our website. If you have any questions, don’t hesitate to reach out to us.